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Reimbursement Assistance


A Ford Mobility Motoring dealer and senior citizen customer are happy.

The reimbursement process is quick and easy. Once your vehicle has been purchased and adaptive equipment installation is completed, your dealer will assist you in submitting your claim. Your dealer will need the following documentation:

  • Vehicle Bill of Sale - must have the VIN included
  • Paid Adaptive Equipment Invoice - should be dated and marked paid

Your reimbursement check will then arrive directly from Ford Motor Company, usually within two to four weeks.

If you have any questions about eligibility, direct questions to the Ford Mobility Customer Care Center, (800)952-2248, or by email at MobilityMotoring@Fordprogramhq.com.